Airport Info: Chicago O'Hare International (ORD)
Address:
Chicago, IL
Website: http://www.flychicago.com/OHare/OhareHomepage.shtm
HELPFUL NUMBERS
Lost and Found
(773) 377-1210 (TSA security screening areas)
(773) 686-2385 (public areas of terminal)
(773) 601-1817 (Airport Transit System)
(773) 686-7532 (parking facilities)
(773) 686-6148 (food service location)
Parking (773) 686-7530
Travelers Aid (773) 894-2427
Located in Terminal 2 across from the Children’s Museum.
Provides info, directions, and special assistance.
Open 8:30 am – 9:00 pm M-F; 10 am – 9 pm Sat-Sun
Medical Attention (773) 894-5100
UIC Medical Center provides urgent care services and occupational medicine for the O’Hare Airport community – travelers, or airport employees who need or want a physician’s care.
Terminal 2, Upper Level, airside 8-5, M-F; 9-5 Sat-Sun
GETTING AROUND THE AIRPORT
The Airport Transit System (ATS) is a quick, convenient, and economical way to get around the airport. The ATS is a free, 24-hour rail system that operates between the three domestic terminals, the international terminal, long-term parking, the Metra station, and the PACE stop.
The ATS is fully automated and spans 2.7 miles. From beginning to end – Terminal 1 to Lot E – the travel time is just nine minutes. All points on the ATS route system are fully accessible to persons with disabilities. Elevators are available at each of the five stops. Free, fully accessible shuttle buses transport visitors to the various terminals and parking lots.
GROUND TRANSPORTATION
There are a number of ways to get to and from O’Hare. The airport is accessible via local mass transit lines, regional trains and buses, downtown and suburban shuttles and interstate highways. Most ground transportation access areas are located at the main entrance for each terminal.
Use public transportation (CTA Blue Line) as a fast and convenient way to travel to and from the airport, avoiding traffic. Metra and other regional train and bus information may be obtained by going to http://www.rta.com – the website for the Chicago Area Regional Transportation Authority.
Shuttles
Coach USA Wisconsin offers hourly service between O’Hare and Midway Airport from 8 a.m. to 10:00 p.m. Allow at least 1 hour for travel time. Pickup at O’Hare Airport is at the Bus Shuttle Center. The one-way fare between Midway International and O’Hare International is $13.00. Round-Trip fare is $23.00. Call 1-877-324-7767.
Continental Airport Express offers daily, door-to-door service to/from O’Hare Airport and most city and suburban neighborhoods. Their hours of operation are from 6 a.m. to 11:30 p.m., departing approximately every 5 to 10 minutes outside the baggage claim areas of the Lower Level of the Domestic and International Terminals. The fare to the city is approximately $25.00. Lift-equipped vehicles are available on request for passengers with disabilities. Advanced notice is strongly urged. Call (773) 247-1200 or 888-284-3826.
Omega Airport Shuttle offers hourly service between O’Hare and Midway Airport from 7 a.m. to 11:45 p.m. and hourly service between Hyde Park to O’Hare from 5 a.m. to 11:45 p.m. Allow at least 1 hour for travel time. Exact times and locations are available in printed schedules located in the information booths on the lower level of each terminal or on the Omega Web site. Pickup is located at bus/shuttle center door number 4. The one-way fare between Midway and O’Hare International Airports is $16.00. Call 773-734- 6688.
Rental Car
Rental car agencies are located on the lower level near the baggage claim areas of Terminals 1, 2, and 3. Look for signs and courtesy phones. From Terminal 5, rental car agencies are available by courtesy telephones located on the lower level. Many rental car agencies also offer courtesy buses to various automobile pick-up/drop-off areas.
Taxicabs
Taxis are available on a first come, first serve basis from the lower level curbfront of all terminals. Shared ride service is available. There are no flat rates – all taxicabs run on meters. Expect to spend approximately $35 to $40 for a ride to downtown Chicago. For wheelchair accessible vehicles, please call United Dispatch at 1-800-281-4466. Click here for a list of taxi companies serving the airport.
Limousines
Limousines are available for Chicago and the suburbs. Contact your company of choice near the ride boards to make reservations, or reference the listing of pre-arranged limousine services, which is posted near the airport information booths, across from Door C, located on the lower-level of each terminal.
PARKING
Garage
Hourly Parking (3 Hours or Less $4, $50/day)
Level 1 of the Garage. Level one is NOT recommended for stays in excess of 3 hours.
Daily Parking (3 Hours or Less $4, $30/day)
Levels 2, 3, 4, 5, & 6 offer a short walk to Terminals 1, 2, & 3.
Valet Parking (First Hour $10, 45/day)
Offers two drop-off locations on Level 1 for the most convenient access to Terminals 1, 2, & 3.
Economy Parking
Lot E – $16/day (9-24 hours) Park and walk to the ATS station for transportation to Terminals. Shuttle bus also available for transportation to the ATS station in Lot E, wait at any of the Shuttle Bus stops located in Lot E. Shuttles available 24 hours a day every day of the year. Allow at least 30 minutes to get from Lot E to the Terminals.
Lot F – $9/day (9-24 hours) Shuttle buses will transport customers to the ATS station in Lot E 24-hours a day, every day of the year. Allow at least 45 minutes to get to the terminals from F Lot.
International Terminal
Lot D provides short-term parking for “meeters and greeters” of guests to the International Terminal (Terminal 5). The lot is intended for parking three hours or less. $50 over 13 to 24 hours.
Cell Phone Parking Lot
This lot enables motorists to temporarily park free of charge until friends, family members or business associates have deplaned, collected baggage and called to be picked up curbside. A 150-space lot is located at Economy Parking Lot F. Exit I-190 at North Mannheim Road and follow the signs to Economy Parking F/Cell Phone Lot.
Note: If parking in excess of 30 days, call (773) 686-7530 to make arrangements in advance. If arrangements are not made, vehicles parked over 30 days will be considered abandoned and will be towed at owners’ expense.
SHOPPING/DINING
Click here for a directory of the shops and services available at O’Hare.
For a listing of the food concessions at the airport, click here.
AIRPORT RADIO
Tune to 1630 AM for airport traffic and parking information.
WI-FI
O’Hare does not offer complimentary WiFi access. However, paid service is available through Boingo and its affiliates.
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